Troubles with knobs
hello! sometimes i meet a troubles with knobs.
first with this item https://ibb.co/9pQ4Vt8
I have an error when trying to change "low frequency" value. If I change value to zero, sometime music stops or track goes on back to first cue. This is only with deck A.
And second error with rotating knob which scrolling folders and files. At any time it becomes like disabled. I trying to rotate them, them don't respond, but all other controlls works normally. This item https://ibb.co/JBbmMKp
Have anybody except this errors at work? And is there a way to fix them?
I use the software all weekends on my gigs with 4 decks template, other users also use and nobody report issue like this.
When this problems happen you are using *test with mouse* feature?
"I have an error when trying to change "low frequency" value. If I change value to zero, sometime music stops or track goes on back to first cue"
This sound like testing with mouse and releasing the mouse over cue or cup.
What is the touch device you use?
All the issues you report apparently have some relation with your touch screen sensor.
Please send all details about what you are using when this problems happen to you.
I think your sensor report a touch up when you move your finger outside of what you are controlling, or for some unknown reason generate undesired ghost touch.
Not is a problem of the software. Anyway I want see the video in order try to detect and confirm what I said. ASAP you have the video, please send the link.
First video, ok great!! solved !!
Is related to your touch device, is IR and on IR devices the touch is detected some millimeters before touch the glass/screen and release some millimeters after you release the finger of the glass/screen.
Second video I take a look on that, anyway I cant reproduce the problem here, let me do more tests.
The final video is stay 99.99% is your touch devices no sending proper touch events required to handle some touch gestures, I take a look on that but no idea if can fix that, is related to a limitation of your hardware, let me check.